Privacy Policy

Effective Date: October 29, 2026

Introduction

Welcome to CM Jewelry. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit cmjewelry.co, make a purchase, use our services, or communicate with us.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, and mailing address.
  • Transaction Information: Purchase history, order details, and payment information (processed securely through third-party payment processors — we do not store full payment card numbers).
  • Device Information: IP address, browser type, operating system, and other technical information when you visit our site.
  • Usage Data: Details about how you use our website, including pages visited, time spent on each page, and other analytical data.
  • Communications: Messages, emails, or texts you send to us.

2. How We Use Your Information

We may use your information in the following ways:

  • Order Processing: To process and fulfill orders, manage payments, and provide order status updates.
  • Customer Support: To respond to your inquiries and provide assistance when needed.
  • Marketing: To send promotional materials and special offers (only if you have opted in).
  • Improvement of Services: To analyze usage data and improve our website, products, and customer experience.
  • Legal Compliance: To meet any legal or regulatory requirements, including fraud prevention.

3. SMS / Text Message Communications

If you have opted in to receive text messages from CM Jewelry, we will use your phone number solely to send messages related to your orders, repairs, and account activity.

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.
  • You may opt out at any time by replying STOP to any message.
  • For help, reply HELP or contact us at [email protected] or 763-257-3300.
  • Message and data rates may apply.

4. How We Share Your Information

We do not sell your personal information for money (see “Sale and sharing” in section 5). We may share your information only in the following limited circumstances:

  • Service Providers: Third-party companies (e.g., payment processors, delivery partners, SMS platforms, and analytics providers) who assist us in providing our services and are bound by confidentiality obligations.
  • Legal Obligations: Authorities or law enforcement agencies if required to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

5. Cookies, Analytics and Advertising

We and our service providers use cookies and similar tools on cmjewelry.co:

  • Google Analytics (through Google Site Kit and Google Tag Manager) to understand how visitors use our site.
  • Our own view counter. When you open a product or diamond page, your browser sends a short message to our own server so we can add one to that page’s daily view count. We keep only the date, the item and the total; the counter sets no cookies and doesn’t save your IP address or anything else about you or your browser. Like every request to our site, it passes through our hosting and security providers (see “Device Information” above).
  • Google Ads conversion tracking and remarketing (through Google for WooCommerce) to measure our ads and to show our ads to people who have visited our site. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website and other websites. Google’s use of advertising cookies lets it and its partners serve ads to you based on those visits.
  • WooCommerce order attribution, first-party cookies that record how you reached our site (for example, a search or an ad), so we know which channels lead to orders.
  • Google reCAPTCHA on forms and sign-in, to stop spam and abuse. Google’s Privacy Policy and Terms of Service apply.
  • Stripe processes card payments at checkout. We don’t see or store your full card number.
  • Cloudflare delivers and protects our site and may set security cookies.
  • Account cookies. If you create an account, WordPress and WooCommerce keep you signed in, and we set a small cookie that only notes that you’re signed in. Your account stores your name, email, addresses, saved items and inquiry history.

Your choices

  • Opt out of personalized Google ads at myadcenter.google.com, or across many companies at optout.aboutads.info and optout.networkadvertising.org.
  • Opt out of Google Analytics with Google’s browser add-on: tools.google.com/dlpage/gaoptout.
  • Block or delete cookies in your browser settings. Some features (cart, sign-in) need them.
  • Your Privacy Choices: switch off targeted advertising for your browser on our Your Privacy Choices page (also linked at the bottom of every page).
  • Global Privacy Control: if your browser sends a Global Privacy Control signal, we treat it as a request to opt out of targeted advertising and turn off advertising cookies for that browser. We do not respond to the older Do Not Track signal.

Sale and sharing

We do not sell your personal information for money. We do allow Google to collect information through cookies on our site to measure and target our ads. Some state laws may call this “sharing” or “targeted advertising”. You can opt out using the links above.

Visitors outside the United States

Our site is meant for customers in the United States. For visitors from the EEA, UK and Switzerland, Google analytics and advertising storage is turned off by default.

Your privacy rights

Depending on where you live (for example, Connecticut), you may have the right to: confirm whether we process your personal data and get a copy; correct it; delete it; get it in a portable format; get a list of the third parties we have sold personal data to; and opt out of targeted advertising and the “sale” of your personal data.

  • To opt out of targeted advertising: use Your Privacy Choices at the bottom of any page, or turn on Global Privacy Control in your browser.
  • To make any other request, contact us using the details in “Contact Us” below. We will answer within 45 days and will not charge you. If we turn down your request, you can appeal by replying to our answer with “Appeal”; we will respond within 60 days. If you are unhappy with the outcome, you can contact your state Attorney General (Connecticut: portal.ct.gov/ag).
  • Who receives data: advertising and analytics providers (Google), payment processors (Stripe), and hosting and security providers (Cloudflare, our web host).
  • AI: we do not use or sell personal data to train large language models.
  • Children and teens: our site is not directed to anyone under 18, and we do not knowingly target ads to or sell the data of anyone under 18.

6. Data Security

We take reasonable precautions and follow industry standards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access: Request copies of the personal information we hold about you.
  • Rectification: Request correction of inaccurate or incomplete information.
  • Erasure: Request deletion of your personal information, subject to legal obligations.
  • Object: Object to the processing of your data in certain circumstances.
  • Data Portability: Request that we transfer your data to another organization or directly to you.
  • Opt Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of any third-party sites before providing personal information.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

10. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

CM Jewelry
Phone: 763-257-3300
Email: [email protected]
Website: cmjewelry.co